Frank Scumacci is the Director of Customer Solutions and Experience responsible for the development of strategies, priorities, and initiatives that drive performance of Customer Operations across Exelon Utilities.
Mr. Scumacci has more than 27 years of leadership experience in Strategic Development and Customer Operations for various industries including utilities, education and banking/finance. Prior to joining Exelon in 2008, he held various leadership positions at other notable companies such as People’s Energy, HSBC and GE Consumer Finance. He also received the CIO 100 Digital Transformation Award in 2019.
Mr. Scumacci enjoys spending time outdoors and traveling with his wife and two children.