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Center for Social Impact

Map showing CASL's service area

Since March 17, 2020, when CASL began offering remote as well as direct services, we have provided 446,563 hours of service to 5,476 individuals.

*As of July 2, 2020. Data collected and analyzed daily by the Center for Social Impact.

What We Do…

The Center for Social Impact’s focus is to collect and review micro and macro data from our cutting-edge agency-wide case management system powered by Salesforce, evaluate our data in comparison to best-practice research, and recommend strategies to our programs to better serve clients with greater impact. The result is a daily dose of real-time information that defines the needs of our community, shows us how to improve our work, helps our staff make informed decisions, proves program impact through dashboards, and ultimately aids in shaping policy. When CASL first went remote in March 2020, the Center for Social Impact was able to strategically pivot to assess and address client needs using data, and to plan for permanent adaptations based on lessons learned while working remotely.

Screenshot of April 2020 Legal Services Dashboard
Screenshot of April 2020 Culinary Training Program Dashboard

A Macro View…

Under the Center for Social Impact, a new Social Determinants of Health assessment has been implemented through Salesforce. This tool will provide a comprehensive view of community needs and allow CASL to compare our data with the Chicago Health Atlas, a citywide database that will compare and contrast CASL data with Chinatown data and other neighborhoods. A new Quality of Life Survey, created and evaluated by the World Health Organization (WHO), will soon be implemented as a comprehensive assessment to determine an individual’s life functioning; to better see how CASL impacts individuals and families over time. The creation and implementation of these tools is based on research, alignment with citywide data gathering, and is another way CASL strives to prove our positive impact on those we serve.

“We can’t afford to lose out on federal funding and representation. We need to provide for a better tomorrow. And the best way to do that is to have accurate data.”

–Anita Banerji, Director, Forefront Democracy Initiative

The 2020 Census…

CASL is a proud supporter of the 2020 Decennial Census and member of the Chinese American Complete Count Committee. $34.4 BILLION is on the line for Illinois schools, hospitals, transportation, police and fire departments. The data collected by the decennial Census determines the number of demographic figures that could affect business interest on top of federal and state government funding. Led by the Center for Social Impact, CASL, a trusted voice in our community, is educating and supporting community members as they participate in the Census.

In Chicago, 34 percent of households did not mail back their 2010 Census questionnaire, and therefore required the Census Bureau to conduct an in-person follow-up. Approximately 48 percent of Chicago’s population lives in hard-to-count neighborhoods, including Chinatown. Immigrants account for 20.8 percent of Chicago’s population. Additionally, the 2020 Census will be the first decennial census inviting the majority of residents to submit their questionnaire online, which is expected to ease the process for many households, but may present additional challenges in hard-to-count communities.